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        1. Artificial Intelligence, Work And Jobs: Preparing For AI's Uncertain Future
          I’ve been thinking a lot recently about the many ways in which artificial intelligence may change our lives. One of the biggest impacts may be on jobs, not only on the nature of work itself, but on the availability of work. Some crystal ball gazers are predicting that AI (working in concert with its older sibling, auto
        2. Benefits trends: What will work for 2020
          Benefit trends are shifting to meet the growing demands of a younger workforce. Now more than ever, your clients must foster innovative and creative ways for employees to thrive, engage with their work, and stay at their job. With lower U. S. unemployment rates in 2019, companies must remain competitive to attract and
        3. Building Trust and Credibility for Your Business: Tips to Avoid Mistakes
          In the days when customers came to your store to buy products, building trust and credibility for your business was a relatively easy process facilitated by face-to-face interactions. You hired likable, friendly employees who spent time working to help customers, even getting to know them as people, and credibility fol
        4. Businesses weigh the cost of moving supply chains out of China as Trump's new tariff takes effect
          Some businesses say moving supply chains out of China will cost more than absorbing the new tariffs. Here's why
        5. Customer Retention vs New Customer Acquisition: How Do You Optimize Both?
          Your customer only sees one brand. For them, customer attraction and retention blur together into one ongoing journey. It’s important to keep that perspective in mind as you help customers progress through different teams—from sales to customer success and back again—and through different phases, such as onboarding, ad
        6. Doing Business and Rising Above in Times of Crisis
          OpenClipart-Vectors / PixabayIn today’s business climate, business owners must remain agile – they must continuously adapt, decide at a breakneck pace, execute with the twinkling of an eye, and consistently innovate. They are quick, spontaneous, and goal-driven. It’s part of who they are — and there’s always new techno
        7. Don't Retire Until You've Made These Key Decisions
          Whether you're thinking of retiring one year, three years, or 10 years from now, it's a decision that shouldn't be taken lightly. And while there are many factors that will no doubt go into it, you must address these three important points before taking that leap. 1. When to claim Social Security Social Security will l
        8. Eleven Financial Fundamentals Every Small Business CEO Must Know
          Regardless of the size of the business, the ultimate responsibility for success lies with the CEO. If you’re a small business owner, that’s you. And the most critical CEO tasks that result in success or failure lie in the knowledge and practice of financial management fundamentals. Recent statistics show that over half
        9. Getting Real About Interest Rates
          Getting Real About Interest Rates Photo Credit: Shutterstock With the Fed’s rate hike announcement, naturally there’s been a lot of discussion about
        10. How Companies Will Stand Out Post-Pandemic
          (Hint: It’s Not AI.)In a post-pandemic world, companies undoubtedly will turn increasingly to advanced technologies — artificial intelligence (AI), robotics, and automation — to accelerate growth and improve profit margins. Such an arms race, however, will not be sustainable as even the latest technology will eventuall