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        1. Why Employee Experience Is The New Customer Experience: Five Factors Driving Change At Work
          Father multi-tasking with young son (2 yrs) at kitchen tablegettyWhen I was in the early days of my career, the business world had just begun to embrace the notion of “Customer Experience” along with the initial iterations of e-commerce and e-everything. Consumer expectations were changing with technological advances,
        2. Why Employees Quit: What Small Business Owners Often Miss
          Understanding why employees quit is more than an HR concern; it’s a business imperative.
        3. 10 Tax-Smart Strategies With December Deadlines
          This year marked the first time taxpayers filed their returns under the Tax Cuts and Jobs Act of 2017 (TCJA). Due to the sheer number of changes introduced, many taxpayers may not be aware of steps that need to be taken before year-end to help manage their tax exposure under the new law. That’s where year-end tax plann
        4. 3 Areas to Improve for Customer Service Work-From-Home
          Despite worldwide lockdowns and varied attempts at a return to regular life, the pandemic shows no signs of letting up.
        5. 3 Asset Allocation Rules You Should Know by Heart
          The assets you accumulate in your lifetime can be used to benefit you in the near term as well as retirement, and knowing how to manage those assets will increase the likelihood of them serving you well. With that in mind, here are a few rules to stick to if your goal is to grow wealth successfully. 1. Don't invest mon
        6. 3 Simple Ways to Protect Your Summer Vacation From Scammers
          With Fourth of July in the rearview, summer is ramping up fast. But before packing your bags for a trip, it’s worth taking a few minutes to think about how you’ll keep your personal documents — and data — safe.
        7. 4 best practices for the global supply chain of the future
          Polly Mitchell-Guthrie is the VP of industry outreach and thought leadership at Kinaxis. All opinions are the author’s own. Supply chain resiliency
        8. 4 Money-Savings Moves I Wish I Had Made in My 20s
          Do you have enough money put away for emergencies or vacations or expected costs? This article explores why and how to rethink your savings strategy
        9. 4 Strategies to Make Your Business Model Recession-Resistant
          For years, we’ve been hearing that another recession is on its way. As the economy ebbs and flows, business owners can be forced into precarious positions that may threaten not only their livelihoods, but the livelihoods of their team members as well. But there are ways you can start preparing for the next recession no
        10. 5 Simple Ways To Prepare Your Personal Finances For A Recession
          Last fall, recession fears were running high. It was hard to escape the conversation; predictions for the next big crash flew all over the media while clients, friends, acquaintances, and others constantly asked the team at my financial planing firm if a recession was really about to happen. Our answer to that question