2,024 results found
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The Number of B Corps in the U.S. Keeps Climbing. Here's Why
Consumers care about certifications that signal good environmental or social business practices, making B Corp status a net positive.
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What Really Keeps The Best Employees At Their Companies?
Nap rooms, video game consoles, ping-pong tables — that’s what employees want these days, right? Not exactly. Despite what a walk through some startup offices might lead you to believe, workers aren’t liable to fall in love with a company over a handful of gimmicks and perks. People today know better than to be won ove
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Where to Find Small Business Legal Services for Your Company
The attorneys who handled your home sale/purchase, or your parents' estate, may not be a good fit for your small business needs. In other words, an
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Why Employee Experience Is The New Customer Experience: Five Factors Driving Change At Work
Father multi-tasking with young son (2 yrs) at kitchen tablegettyWhen I was in the early days of my career, the business world had just begun to embrace the notion of “Customer Experience” along with the initial iterations of e-commerce and e-everything. Consumer expectations were changing with technological advances,
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3 Holiday Shopping Trends to Improve Customer Experience
Preparing your team for the holiday rush? Here are some shopping trends to help you adjust your customer service team strategy
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5 Reasons to Start a Retirement Plan for your workers
5 Reasons to Start a Retirement Plan for your employees. Even if you’ve considered starting a retirement plan for your employees in the past. Old National Bank has retirement plan services to help businesses.
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How to boost your financial health with effective
How to boost your financial health with effective recordkeeping Getting your financial records in order is a great idea, particularly at the beginning
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10 Ways to Consistently Ace Customer Communication
Over the years, we have seen an explosion of different communication channels. With this rise, the real challenge lies in choosing the right communication that suits your business. It is also important to look out for emerging trends in customer communication and start adapting to them. As businesses scale, it becomes
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3 steps to supply chain resilience
The COVID pandemic has taught us a lot of things, one of which is that supply chain resilience matters a lot. Having a resilient supply chain in the
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4 Key Issues Facing Small Businesses Today
The first half of 2019 is already in the history books. For small businesses, it’s been a good year with a healthy economy and high job growth, although it has become increasingly challenging to recruit great talent due to lower unemployment.