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1. 10 Examples Of How COVID-19 Forced Business Transformation
   From small startups to large corporations, no one has been spared the wrath of the coronavirus pandemic. The worldwide crisis has nearly shut down entire industries and forced companies of all sizes to adapt and evolve. The one silver lining could be that organizations are forced to expedite their use of technology to
2. Extending Hazard Pay for Assisted Living and Nursing Home Heroes May Be the Best Option for Everyone Involved
   Have you been here yet, the point where the care for mom or dad, or grandma or grandpa becomes too much, or the medical need or attention that they require outstrips our abilities or resources? At that point, we turn to professionals in assisted living or nursing facilities to care for our loved ones. We work to choose
3. Employee expectations are changing. Here are 5 ways to keep up
   Even before the pandemic disrupted life as we know it, the human resources department was feeling the pressure to evolve. Due to the ease of use of consumer apps and websites, employees simply expect more. The need for a better way to connect with colleagues and improved accessibility of core people systems and service
4. Feeling Generous? Don’t Let Your Holiday Or Year-End Bonuses Land You In Hot Water
   In 2018, 38% of small business owners planned on giving holiday bonuses to their employees. If you fall under this statistic, your employees will thank you for it. But if your execution stinks, your business will not be so appreciative. Done legally and fairly, year-end or holiday bonuses are a great way to retain top
5. How employee financial stress increases healthcare costs
   Happy employees breed happy customers. According to Gallup, organizations that excel in engaging their employees achieve earnings-per-share growth that is more than four times that of their competitors. So it’s disheartening to see our employees struggling for a lot of reasons, starting with the fear and anxiety they a
6. 3 ways to bolster supply chain cybersecurity as attacks accelerate
   A procurement manager at a mid-size company receives a text message from the CEO saying that their warehouse vendor is offering a 30% discount if they
7. What You Need To Know About The New Tax Credit Meant To Help Businesses Of Practically Any Size Keep Employees On Payroll
   As COVID-19 continues to impact the United States, the federal government is taking action to ease the burden on taxpayers. Most recently, Congress passed a massive stimulus package that was signed into law by the President. The stimulus bill (also called the Coronavirus Aid, Relief, and Economic Security Act, or the C
8. How Old National Bank's ACE Teams Make a Difference in Communities
   Old National's ACE (Associate and Community Engagement) Teams program was implemented in 2015, and today more than 10% of team members
9. Remote work is here to stay. Are you ready to embrace the shift?
   Nearly two years into the pandemic, remote flexibility is more than a preference for many workers — it’s a central concern for them as they plan their
10. What is a pre-authorization hold on my debit card?

    When you pay with your debit card, you may have a “pre-authorization hold” added to your account before the actual charge goes through. Businesses do this to make sure you have the funds available to cover the purchase, especially when the total amount is unknown at the time you use your card.

    For example, when you swipe your card before pumping gas, a pre-authorization hold is put on your account for an amount that’s probably going to be higher than what you’ll actually spend. When you reserve a hotel room, a hold is placed on the account for the cost of the room, plus a little more in case you have additional services during your stay. When you pay for your meal at a restaurant, a hold may be placed for the cost of the meal plus extra for the possible tip. Once the actual amount is known, that number becomes the charge. And once the charge clears your account (typically during the bank’s evening processing), the pre-authorization hold is released.

    Pre-authorization holds often can be considerably higher than what you will actually pay, and may stay on your account for a while (days, in some situations) so be sure you are prepared for this amount to be “on hold” in your account in the interim. Remember, you won’t have access to the excess funds until after the actual charge clears and the pre-authorization is released.

    Example: Joe visits a gas station and swipes his debit card before pumping his gas. The business doesn’t know how much gas Joe will pump, but it assumes the charge will be $50 or under. They place a pre-authorization hold on Joe’s card for $50 to ensure the funds are available. Joe pumps $20 worth of gas. That means there now is an extra $30 on hold in Joe’s account, and he will not have access to that money until the $20 charge clears and the $50 pre-authorization hold is released.

    If you have questions, call Client Care at 1-800-731-2265.