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1. How do I set up a recurring transfer in Digital Banking?

   From a Web Browser
   To make a recurring transfer, start by clicking the Transfer icon in the My Accounts section of your Digital Banking homepage or click on the Pay or Transfer tab, and select Make a Transfer.

   Here you can select the accounts and date, and type in the amount you would like to transfer.

   To create a recurring transfer, check the Repeat box next to the date.

   Select the frequency, date and duration of your recurring transfers and click Save.

   Your recurring transfer frequency will be displayed next to the Repeat box. Click the link if you would like to edit the schedule details, or click Schedule transfer to save.

   To view your upcoming scheduled transfers, just hover over Pay or Transfer in the main navigation and click View scheduled transfers.

   The Scheduled Transfers page will display all scheduled transfers, and allow you to make a transfer or cancel a previously scheduled transfer.

   You have the option to include a message, you may do so in the Memo section.

   Click Make Transfer.

   Take a moment to verify that your transfer details are correct, then click Confirm.

   Once you have confirmed, we’ll let you know that your transfer is complete. Now you can choose to Print this receipt, Make another transfer, or Exit by clicking Go to My Accounts.

   On the Mobile App
   Recurring transfers can be viewed and cancelled in the Mobile App, but can only be setup and maintained from a web browser.

   • To view or cancel a recurring transfer in the mobile app, tap Transfers.
   • Tap Schedule.
   • If you wish to cancel, tap Scheduled Transfer and then Cancel Transfer.
   • Tap Yes to confirm.
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4. How can I access my loan online?

   You can access your loan through our Digital Banking services. There are several options for enrolling online:

   1. Go directly to the enrollment page or
   2. Go to the blue box located at the top of our oldnational.com home page, click the Login button and select Enroll in Digital Banking or
   3. Download our Mobile App and enroll in Online Banking.

   Once on the enrollment page:

   1. Enter your desired Online Banking User ID and Password.
   2. Enter your personal information including name, date of birth and address.
   3. Enter a contact phone number(s) and/or email address, which will enable us to verify your identity. Based on the option you select, you will receive a phone call, text message or email with a verification code that you must enter to confirm your identity and access Digital Banking. 
   4. Once all requested information is entered, read and accept the Terms & Conditions, select the box and click Complete Sign Up.

   If you choose to register your device as a trusted (i.e., private, nonpublic) device, you will not be required to complete the verification process each time.

5. Is there a limit on how many people can be in a banking center?

   We have re-opened our banking centers and are no longer limiting the number of people who can be inside the lobby at one time. Appointments continue to be accepted and encouraged.

6. Is my information secure in Zelle®?

   Keeping your money and information safe is a top priority for Old National. When you use Zelle^® within online and mobile banking, your information is protected with the same technology we use to keep your Old National account safe.

7. How do I set up automatic credit card payments?

   To set up automatic payments on your credit card, log into your account, select your card, and choose “Manage payments”. There, you can choose the date and amount of your automatic monthly payments.

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