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1. What type of mortgage should I get?

   As with all financial products, the right mortgage is dependent on your individual needs and situation. It’s best to talk with a mortgage expert to determine which type of mortgage will work for you.

   Of course, that doesn’t mean you can’t educate yourself about the various types of mortgages that are available. You can start by viewing our many mortgage options.

   We also have extensive information about mortgages and homebuying available in our Financial Insights.

2. Are there limits on how many times I can use an Allpoint ATM?

   Old National clients have access to an unlimited number of surcharge-free transactions at Allpoint ATMs.

   Please be aware that there are limits on the amount of cash you can withdraw daily from both Allpoint and Old National ATMs. The amount can vary between Allpoint locations, but most will allow you to withdraw between $200 and $400 in a single transaction. To learn your daily limit, please contact Old National at 1-800-731-2265.

3. How can I apply for a credit card?

   You can apply for an Old National Credit Card either online or in a banking center.

   To apply online, visit our Credit Card page to read about the types of cards we offer. Then select Apply Now next to the card that fits your needs.

   All of our credit cards offer the following:

   • Free access to your FICO^® Score, anytime, anywhere
   • Online and mobile account access
   • Fraud protection - we monitor your account and alert you of any suspicious activity
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9. How can I find an ATM?

   There are several ways to find an Old National ATM through our website and our Mobile App:

   On the website
   Visit oldnational.com/locations to go to our Branch & ATM locator page. Enter the following information into the Search box.

   • To find an ATM near a specific location, enter the location address (as much as you know), city/state or zip code. Select Search.
   • To find an ATM closest to your current location, enter your location and choose Search or just search for "Current Location." A listing of your nearest banking centers and ATMs will be provided. This listing will include branches with ATMs as well as standalone ATMs - some part of the Old National network and some part of the Allpoint network. You can also choose to Get Directions.   

   In the Mobile App

   • Open the App on your device. You do not have to log in. At the bottom of the Login screen, select Locations. You can use the Search at the top of the screen to find an ATM by address, zip code or city.
   • If you are already logged in to the Mobile App, go to More at the bottom right of the screen and then Locations under Contact Us.

   Results of Location searches will be more accurate if you have enabled your mobile device to show your current location.
   
   Deposits at ATMs
   Old National has many ATMs that will accept cash and check deposits, and we continue to add more. To find an ATM that accepts deposits, follow these steps:

   • Go to the oldnational.com locator
   • Next to the locator map, select the ATMs filter and unselect the Allpoint Surcharge-Free ATM filter. Our Partner ATMs, which are part of the Allpoint network, do not accept deposits.
   • Type your zip code or city/state into the Search bar to find the nearest ATMs

   Deposits made at an ATM are available for withdrawal based upon our typical funds availability policy. This means they may not be available for immediate withdrawal and use.

   If you have questions about making deposits at an ATM, please contact Client Care at 1-800-731-2265.

10. Why was I charged a paper statement fee?

    Some Old National accounts require the use of electronic statements or eStatements to avoid a monthly paper statement fee. This would have been disclosed when the account was opened. If you disable eStatements for Student Checking, Everyday Checking or Personal Plus accounts, there will be a paper statement service charge of $3 per month.

    You can enroll in eStatements, and select the accounts for which you want to receive eStatements, through Online Banking or the Mobile App. Just follow these simple steps:

    In Online Banking

    • Log in to Online Banking.
    • Click eStatement Preferences under Statements and check the box next to the account(s) for which you want to receive eStatements. If the box is already checked when you navigate to this page for the first time, please uncheck and re-check the box to ensure your preference is correctly saved. Choose Save Changes.

    Enrolling in eStatements from our Mobile App is similar.

    On the Mobile App

    • Click on the Mobile Banking app and log in to your account.
    • Select the More menu button at the bottom of the screen.
    • Click eStatement Preferences and check the box next to the account(s) for which you want to receive eStatements.
    • Click Save Changes.

    When you enroll in eStatements, you will no longer receive a paper statement.

    If you have questions or need assistance, please contact Client Care at 1-800-731-2265.