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1. Volunteering in the Community
   Old National encourages team members to give back to our communities through volunteerism, with thousands of volunteer hours donated each year.
2. What is the minimum to open an IRA account?

   The minimum amount to open an IRA Savings account is $50. The minimum amount to open an IRA Certificate of Deposit is $500.
   

   Old National offers both Traditional and Roth IRAs. Learn more about each. If you have additional questions, please contact Client Care at 1-800-731-2265 or visit a banking center.

3. How To Scale Your Business In Tough Times
   gettyTo say that Covid-19 has thrown businesses for a loop would be an understatement. Yelp recently reported that, of the more than 160,000 U. S. companies that have closed since the start of the Covid-19 pandemic, 60% are now shut down for good. With businesses across the country struggling to keep their doors open,
4. What are the different ways I can make a payment on my Old National loan?

   For personal loan payments (not including mortgage loans), we offer several options:

   • Use Online Banking to transfer funds from an Old National checking account or pay from an account at another bank for free. See our FAQs on transferring funds or paying from an outside account.
   • Download the Consumer Loan Auto Pay form to set up automatic payments. This form can be returned to a banking center or mailed to PO Box 3728, Evansville, IN 47736.  
   • Mail a check to PO Box 3728, Evansville, IN 47736
   • Pay by phone by calling Client Care at 1-800-731-2265, Option 4. (A fee will be associated if you pay by phone.) Payments made by phone can only be accepted as an electronic check (eCheck) and not by credit card or debit card. You will need your routing number and account number to pay by eCheck.

   For mortgage loan payments, here are several available options:

   • Use Mortgage Manager within Online and Mobile Banking to make a payment. Our guide for Accessing Mortgage Manager through Online and Mobile can help you get started. Once you have accessed Mortgage Manager, there are several ways to make payments explained in the following guides: 
     • Make a One-Time Payment - How to Make a Mortgage Payment guide
     • Enroll in Autopay - How to Enroll in Autopay guide
   • Mail a check to PO Box 3789, Evansville, IN 47736
   • Use the Mortgage Loan Auto Pay form to set up automatic payments on a mortgage
   • Pay by phone by calling Client Care at 1-800-731-2265, Option 4 (A fee will be associated if you pay by phone.) Payments made by phone can only be accepted as an electronic check (eCheck) and not by credit card or debit card. You will need your routing number and account number to pay by eCheck.
5. 10 Smart Leadership Solutions For Every Challenge
   What does it take to be a world-class leader, no matter the challenge? Let’s take a look at 10 solutions leaders can implement before a crisis, or in the heat of the moment, to meet problems head-on. 1. Make Yourself Approachable Maybe you’ve had people in your life where you could never be sure how they’d take bad new
6. How do I approve a payment in Shared Access?

   If you set a bill pay transaction limit for sub-users, then you will need to approve any payment over that limit. When a sub-user submits a payment, you will receive an email.

   • From a web browser, log into digital banking.
   • In the Bill Payment box, you will see you an Approval needed.
   • Select Review.
   • Select Approve or Decline. Decline will cancel the payment. Approve will schedule the payment and provide you a confirmation number.

   Sub-users access is not available on the Mobile App and managing sub-users is also only accessible via a web browser in Digital Banking.

7. What is the Main Street Lending Program?
   The Federal Reserve Main Street Lending Program is structured to keep credit flowing and provide low-cost loans to small and mid-size businesses that were in good financial standing before the onset of the COVID-19 crisis. If you are considering applying for a Main Street Loan, please contact your Old National Relationship Manager or mainstreetlendingprogram@oldnational.com. You can also visit the Federal Reserve website for more information including downloadable FAQs or The Federal Reserve Bank of Boston website.
8. How do I sign up to use the Allpoint ATM network?

   You do not have to sign up to use Allpoint's 55,000 ATMs in addition to Old National ATMs. Enrollment is automatic for Old National clients who have an Old National debit/ATM card.

   You can find Old National and Allpoint ATMs by using the locator on oldnational.com. When searching, select the "ATM" and "Allpoint Surcharge-Free ATM" filters. You can also use the locator within our Mobile App to find your nearest ATMs.

9. What do I do if I am concerned my computer or mobile device has been compromised?

   Contact an Information Security professional for help and discontinue use of the current device until you are certain it is safe. Access a different device to change your passwords; if you do not have access to a different device, please call Old National Client Care at 1-800-731-2265 Monday-Friday, 7am to 6pm CT or Saturday, 7am to noon CT. You should also monitor account activity and report anything suspicious.

10. What information do I need to apply for a business loan?

    Our documents you will need page can help you prepare to apply for a business loan. Here you will find a checklist of items we will need to consider your business loan request, including small business administration and commercial real estate loans.

    You will also find a link to our Personal Financial Statement form, Personal Financial Statement WI Residents Only residents and our SBA Loan Submission Packet.

    To start your business loan application, please call us at 1-800-731-2265, visit a banking center or send an information request form.