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    How to Order (or Reorder) Checks

    Order checks in several convenient ways: by phone, on the web, at a Banking Center, via Client Care, or through Online Banking (reorders only). Click to get started.

    2,227 results found

    1. How do I enroll in Zelle®?

      You can send, request or receive money with Zelle®.

      To start using Zelle® at Old National, you must be enrolled in Online or Mobile Banking.

      Once enrolled, login and locate Send Money with Zelle® in the Mobile App Payment Center or the Move Money tab in Online Banking. From there, complete a brief one-time enrollment to tell us which email address or U.S. mobile number and deposit account you would like to use to send and receive money with Zelle®.

    2. How can I change my Digital Banking password?

      If you’d like to change your Digital Banking password, sign in to your Digital Banking account and in a web browser, click My Settings or the mobile app, tap More, then Settings, then My Settings. Click Edit for Password. You’ll be asked to enter your current password, then your new password. You’ll need to enter your new password a second time as well to confirm. Click Save to update your password. 

      If you need to change your password because you’ve forgotten it, for a web browser, go to the home page. In the blue Login box on the upper right side of the page, click on Forgot User ID or Password. In the Mobile App, tap Forgot Login. You will be asked to provide information to receive a temporary new password. 

      If, after trying the above, you are not able to reset your password, please call Client Care at 1-800-731-2265, Option 3, for login assistance. 

      Please note, that when requesting or resetting your User ID or Password, you will be asked to enter your email or phone number. For security purposes, the email or phone number you enter must match the email or phone number you have provided for your account. Also, if you reset your password you'll need to re-enable your biometrics. Within the Mobile App, navigate to More to access the settings and update your biometrics feature.

    3. How old do you have to be to open a checking account?

      To be the sole owner on a checking account at Old National, you must be age 18 or older. If you are age 13 to 18, you can be a joint owner on an account with a parent or guardian.

      If you would like to talk to someone about opening a checking account, please visit a banking center or call us at 1-800-731-2265.

      We also provide a way to open most checking accounts online. Go to our Compare Checking Accounts page, find the account that best suits your needs and select the Open Now button.

    4. Not All Inheritance Trusts Are Created Equally
      When it comes to inheritance, some clients are convinced that their parents have made proper arrangements on their behalf. Even when parents have used qualified lawyers and other advisors to do this, we always recommend “double checking” to make sure that any inheritance that might be received will be under an appropri
    5. Shared Access
      Grant account access to others within online banking, without sharing your login information. Another feature of banking with Old National.
    6. What is an NSF fee, and why did I receive one?

      If there is not enough of an available balance in your account to cover a withdrawal or payment presented against your account, an overdraft will occur and fees may be assessed. These are called NSF fees or overdraft fees. You may also hear the term "insufficient funds" used.

      An NSF fee is charged when a checking account is overdrawn causing a negative balance at the end of the previous business day. NSF fees are always charged the day after the overdraft occurs. You can avoid NSF fees by making a deposit to bring your account to a positive balance by the end of the business day.

      For specific details regarding an overdraft, or to sign up for overdraft coverage, please visit any Old National banking center or call Client Care at 1-800-731-2265. 

    7. Someone sent me money with Zelle, how do I receive it?

      If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your bank account and will be available typically within minutes.1

      If you have not yet enrolled with Zelle®, follow these steps:

      1. Click on the link provided in the payment notification you received via email or text message.
      2. Select Old National.
      3. Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification — you should enroll with Zelle® using that email address or U.S. mobile number where you received the notification to ensure you receive your money.

      1 Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle®.

    8. What types of payments can I make with Zelle®?

      Zelle® is a great way to send money to family, friends and people you are familiar with such as your personal trainer, babysitter or neighbor.1

      Since money is sent directly from your bank account to another person's bank account within minutes,2 Zelle® should only be used to send money to friends, family and others you trust.

      Neither Old National nor Zelle® offers a protection program for any authorized payments made with Zelle® — for example, if you do not receive the item you paid for or the item is not as described or as you expected.

      1 Must have a bank account in the U.S. to use Zelle®.
      2 Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle®.

    9. Who do I notify about changes to my homeowner's insurance?

      For all insurance related information, please:
      Call - 1-855-862-4208
      Email - OldNationalTeam@pfic.com or
      Visit - www.expressinsuranceinfo.com/2536828

    10. Here's Why Investing In Frontline Workers Is Good For Your Bottom Line
      Guild Education Cofounder and CEO Rachel Carlson was named to the Forbes Under 30 list in 2017. Most employers know that employee attrition is detrimental to their company’s success. But few know how to improve retention and continue to attract top talent. That’s why many of the nation’s largest companies, from Lowe’s